pce88 Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Purpose of This Policy

pce88 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how pce88 collects your personal information, why it is collected, how it is used, and what steps we take to protect your data.

By using the pce88 website, mobile version, or any other service, you are considered to have agreed to the terms of this privacy policy. We recommend that you read this policy carefully before you begin using our services.

This privacy policy applies only to pce88's own services. Third-party websites or services follow their own privacy policies, for which pce88 is not responsible.

2 What Information We Collect

pce88 may collect the following types of information in order to provide its services:

2.1 Information You Provide Directly

Information you provide yourself when you register an account, log in, or contact us on pce88:

• Full name and username
• Email address
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, or Rocket number
• Identity verification documents (where applicable)
• Messages sent via live chat or email

2.2 Automatically Collected Information

When you use the pce88 platform, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• Duration and date of service use
• Pages visited and navigation patterns
• Information collected through cookies and similar technologies
• Transaction history and gaming activity records

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may collect limited information from trusted third parties. This information is used solely for verification purposes.

3 Purposes of Data Use

pce88 uses collected information for the following purposes:

• To create, manage, and secure accounts
• To process deposits, withdrawals, and other financial transactions
• To verify age in order to prevent access by those under 21
• To facilitate the provision of bonuses, promotions, and rewards
• To provide 24/7 customer support
• To detect and prevent fraud, money laundering, and other irregular activity
• To improve platform performance and resolve technical issues
• To enforce responsible gaming policies and provide necessary support
• To meet regulatory requirements and comply with legal obligations
• To personalise the user experience and show relevant offers

We collect and process only the amount of information that is reasonably necessary to provide our services. No additional or irrelevant information is collected.

4 Data Sharing and Third Parties

pce88 never sells users' personal information or transfers it to others for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical support. These partners may use information only for the specific tasks assigned to them.

4.2 Legal Obligations

We may be obligated to disclose information in response to a court order, a lawful request from a law enforcement authority, or other legal requirements.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud or criminal activity.

4.4 Business Transfers

If pce88 undergoes a business merger or acquisition, user information may form part of that process. However, the terms of this policy will remain in effect.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the pce88 website. Cookies are small text files stored in your browser that help improve your experience using the platform.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, manage security, and keep financial transactions secure.

5.2 Functionality Cookies

These cookies are used to remember your preferences, language settings, and session information, providing a more convenient experience on future visits.

5.3 Analytics Cookies

Anonymous statistical data is collected to analyse and improve platform usage. This data does not identify any individual.

You can manage cookies from your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

6 Data Security Measures

pce88 applies the highest-standard technical and administrative measures to protect your personal information. The key components of our security framework are:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Advanced encryption technology used for data storage
• Passwords are never stored directly — they are always kept in hashed and salted form
• Two-step verification (two-factor authentication) feature
• Access control — only authorised staff can view the information they need
• Regular security audits and testing
• Automated monitoring system to detect suspicious activity in real time
• Regular data protection training for staff

Although we take every precaution, transmitting information over the internet is not completely risk-free. You are therefore also asked to keep your account password confidential and to use a secure network.

7 Data Retention Period

pce88 retains your personal information only for as long as necessary. In determining the retention period, we consider the following:

• All information is retained while the account is active
• After an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements
• Financial transaction records are retained in accordance with legal obligations
• After a set period, unnecessary information is securely deleted or anonymised

If you request deletion of your account, we will process it as quickly as possible, but we may be required to retain certain information for a specified period for legal or regulatory reasons.

8 Your Rights

You have the following rights regarding your personal information, and pce88 respects these rights:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected. We will ensure the correction is made as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained if there is a legal obligation to do so.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted. We will review this request and take the necessary steps.

8.5 Right to Data Portability

You have the right to request that the information you have provided be made available in a structured and commonly used format.

To exercise any of these rights, please contact our support team. We are always ready to verify and process your request.

9 Protection of Minors

pce88 is a responsible gaming platform. Our services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents or guardians may contact us regarding this matter.

10 International Data Transfers

Our servers and service providers may be located in various countries. Regarding data transfers, we ensure that:

• The receiving country or organisation provides adequate protection
• Data transfers are secured through agreements
• International best practices for data protection are followed
• The security of user data is always given priority

11 Changes to This Policy

pce88 may change or update this privacy policy from time to time. For any significant changes, we will:

• Update the date shown on this page
• Notify registered users by email in the case of important changes
• A notice may be displayed on the platform

If you continue to use pce88 services after a revised policy is published, you will be considered to have accepted the terms of the new policy. We therefore recommend that you review this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please feel free to contact us. Our dedicated support team is ready to assist you with any matter.